Realizing a consistent profit in the hospitality business is tougher than ever before. A greater number of hotels, casinos, timeshare properties and other vacation businesses are competing for the business of more selective guests. This means properties are looking for ways to distinguish themselves from the competition.
Chances are your staff has the expertise available to manage your property, and your establishment already offers some of the finest services available to the business and vacationing guests, such as entertainment, video services, voice mail, a concierge, restaurants, gaming services and more. But there is a way for your entertainment and hospitality center to rise above its competition and offer your guests greater value.
City-Tel Communications Hospitality Solutions are designed to provide these additional capabilities through a series of powerful applications that deliver a seamless integration between your property's communications and information systems. Each center of operation, department or segment within a property is empowered with telephone, computer and integrated applications that improve guest services resulting in repeat and referral sales.
As today's business and service operations become more highly integrated environments, the need to pass and share information through advanced technologies is becoming an absolute necessity. The new challenge lies at the departmental level, involving effective communications among and between functional groups of people and systems. These groups present your property, conference/convention center or entertainment establishment to the business and traveling public. The impressions they make are key to your future.
How can you easily and cost-effectively boost your performance? The smartest way to address this issue is by isolating where the flow of communications and information are impaired, and defining strategies and solutions to close the gaps. City-Tel Communications Hospitality Solutions are designed specifically to help your property to do just that.